FREQUENTLY ASKED QUESTIONS

We are here to help, so feel free to reach out if you have any questions!

About the event

What is The Big Spin?
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The Big Spin is a physical cycling event held on Thursday the 28th of November at Atmosphere Fitness Signature Gym in Jamisontown.


Up to 30 teams will compete in cycling to make a difference for families of seriously sick and injured children at Ronald McDonald House Charities Greater Western Sydney.
When is The Big Spin?
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The Big Spin is held on Thursday the 28th of November from 11am-7pm (with the spin bike challenge relay happening from 12-6pm) at Atmosphere Fitness Signature Gym, Jamisontown.
Do I need to ride for the whole time?
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No, you will interchange with different members of your team during the 6-hour spin-bike challenge.

Taking Part

How do I sign up?
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You can sign up for The Big Spin here.
 
The team captain organises for their team members to register and join their team. There's only 30 teams who can register!
Can I take part on my own or do I need to be in a team?
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Everyone participating needs to be in a team. There's only 30 teams who can register (and 30 bikes) - so get in quickly!
How many are in a team?
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There will be approximately 4 per bike. If you team has more than 4, you will be allocated 2 bikes.
Is there a fee to register?
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It costs $50 for an individual to register to secure your spot on the day.

About Ronald McDonald House Charities

What is Ronald McDonald House Charities Greater Western Sydney?
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Ronald McDonald House Charities Greater Western Sydney supports over 1,600 families with seriously sick and injured children each year. Since 1981, we’ve been Keeping Families Close- both to each other and their child’s hospital care. Our house at Westmead is a home-away-from-home for 60 families each night from regional and rural Australia, as well as providing access to everyday essentials, home-cooked meals, in-house programs and educational support. We also serve families on ward with our Hospitality Carts located in Nepean Hospital and Campbeltown Hospital.

By taking part in the Corporate Cycling Challenge, you'll help provide valuable family-centered care that plays an important role for families while their child receives treatment. Your support will help to provide much needed emotional and practical support that reduces the stress and costs to families while improving their ability to cope.
Who is eligible to stay at Ronald McDonald House Charities Greater Western Sydney?
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Keeping the family together can be extremely tough without support, which is why we offer accommodation for parents with seriously ill children who need to travel for their child’s treatment and for Mothers going through a high-risk pregnancy.

Donations and Sponsorship

When I donate, where does my money go?
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All funds raised through The Big Spin will support over 1,600 families who are supported by Ronald McDonald House Charities Greater Western Sydney each year.
Is my donation tax deductible?
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Yes, all donations over $2 are tax-deductible. You will receive a tax receipt via email.

I haven't received my tax receipt yet.
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Your tax receipt is emailed to you once you make a donation (check your spam folder in case it has ended up there) If for any reason you have misplaced your tax receipt, please contact us and we can re-issue it for you. Reach us at supportinggws@rmhc.org.au

Can I make a donation on behalf of my business?
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Yes you can! 

When you make your donation, you will see an optional 'company/organisation' field. Simply enter your business name here and the tax receipt will be issued for the business. 

CONTACT THE TEAM

If you have any questions or need a hand with anything, please reach out. We're here to help!

E: supportinggws@rmhc.org.au